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1. About Ha Long Boat

Ha Long Boat belongs to Asia King Travel, a leading local tour operator offering great service and good value for money products. Since the beginning, Ha Long Boat has built long term relationships with prestigious junk companies in Ha Long Bay, Vietnam and beyond, as well as served thousands of customers worldwide. We accumulate a whole range of experience and know in depth what each junk has to offer. Our experienced staffs, who have worked with travellers of different ages, nationalities, interests, culture and genders, will give you recommendation so that you can make the best out of your Ha Long Bay boating.

At Ha Long Boat, we commit to providing fine quality of services such as charter cruises, sharing cruises of superior, deluxe and luxury rating, beside of transfer services from Hanoi to Ha Long Bay and vice versa. We consolidate our position in Ha Long with a comprehensive range of updated itineraries and our friendly environment operation reinforces our commitment to our customers’ satisfaction.


2. Why book with us?

The following reasons show why you should book Ha Long Boat on our website.

Junk Experts - We are the locals and we recommend the programs by our real experiences and based on good recommendation from our value customers. We take a great pride of the bay; we want to bring all the best experiences to you in Ha Long Bay. It is the reason why all travelers are coming with us feel satisfied and have the best time in the bay.

Low price guarantee - We're confident we have the best prices, if you see a cruise that you would like to travel on, book it with us for both quality of service and low price. Our listed price is per cabin, not per person - so you do not have to double the cost. We also include in our low price a wide range of offers: all meals on board, welcome drinks, transfer service where applicable and tour guides. Occasionally, we will contact you with surprises: Free Upgrade to cruise of higher star ratings.

High quality - Ha Long Boat is committed to quality in all aspects of the products and services we provide. Great experience and very good value for money!

24/7 Customer service - We are committed to providing excellent service to our customers 24/7 and it is our objective to ensure that all our customers around the world enjoy a hassle-free holiday in Ha Long Bay, Vietnam.

Special Promotions and Deals - They are available at any time of the year: Just by booking your Ha Long boat with us, you can get a free Spa treatment or cabin upgrade seasonally. Check back with our website frequently to get the best deals.

Easy Payment System – We work with leading financial institutions around the world to provide a highly secure and easy to use payment system, giving consumers confidence and security when making payments. Moreover, you can either choose to pay a deposit at the time of booking and pay the rest at a later date, or to pay all in one installment for convenience and ease.

Responsible tourism - We are highly committed in the friendly environment operation. Our style of travel is "environmentally, culturally and socially responsible - we call this 'Responsible Travel'.  It involves working closely with local people and, where possible, training local people as trip guide and travel staffs about how to protect the environment and decisions that affect their future. This is our mission to conserve the areas we visit, minimize the impact and trying to keep them unspoiled by tourism and bringing about positive benefits to local communities.


3. Deposit & Payment

3.1. Payment methods

Kindly make deposit/payment via our secured online payment. We will create an order for each transaction and send you the link to pay. These are following methods of payment.

Bank Transfer:

Settlement of Accounts

Account name

Asia King. Co., Ltd

Account number

0011372020491

Bank name

Joint Stock Commercial Bank for foreign trade of Vietnam

Bank Address

31-33 Ngo Quyen str., Hanoi, Vietnam

Tel

+844-9361712

SWIFT

BFTVVNVX

Website

www.vietcombank.com.vn

Please note that our price doesn't cover any bank transfer fees

Money Transfer Services

Recipient information in case you use Western Union or Money Gram Services:

Recipient's name

Full name: Nguyen Thi Thanh Thuy

First name:  Thi Thanh Thuy

Last name: Nguyen 

ID

031311288

Cell phone

+84-914316443

Visa or Master Card secures online payment via Global PayPal or OnePay Payment System.

If you have already the PayPal account, please login www.paypal.com and make payment by PayPal by email: paypal@asiakingtravel.com . Please note that you must add 6% to the total amount for PayPal fee.

In case of the credit card payment, you must pay 4% for credit card fee. We connect with OnePay Payment Gateway to accept Online Card Payment (www.onepay.vn ). All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).

After you have received Invoice Payment Link, please check the information of the Invoice. If all the information is correct, please check the Terms and Conditions and click, I agree with Terms and Conditions, and click Submit.  You will be redirected to OnePay Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card.

3.2. Deposit

Either full payment or a deposit of 30-50% of total cost will be required and decided on individual tour basis. This should be done via one of our payment methods available online. Customer will receive confirmation documents or vouchers within 24 hours from the time we receive the deposit.

3.3. Final Payment

Full payment should be made at least 3 days prior to your arrival in Vietnam. Payment on arrival is applied for special cases only and both parties have written agreement on this.

3.4. Cancellation & Refund

Cancellation fees of booking are levied on all local suppliers as cruise carriers and other contractors apply their own cancellation policy. Cancellation and refund policies are detailed on each individual cruise, under the Rate & Availability tab.

Cancellation by the cruise for reasons related to a situation of force majeure, such as government restriction or regulation, health, natural disasters, acts of God, etc., customers will be refunded the amount depending to circumstances. If the tour has yet to take place, full refund will be made. If the tour is ongoing, partial refund will be made.

No refunds or exchanges can be made while the tour in ongoing and the customer decides to opt out. If you do not use any of the service, no compensation will be given for the unused portion of the tour.


4. Alternatives

Whilst we manage to reserve all the proposed services for our clients, we reserve the right to make changes of equivalent services in case transportation/ accommodation is fully booked. In this case, we always try our best to inform you about the changes as soon as possible. If we are unable to provide confirmed services, an alternative service or an alternative departure date will be offered subject to availability. If this alternative date or the alternative service is not acceptable to our clients will be refunded.


5. Disclaimers

From time to time, there may be information on our site that contains typographical errors, inaccuracies, or omissions about product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. For further information about our company.

Customer Support
  • Call us +84 912.262.119
    Monday - Sat (08:00 - 17:30)
    Sunday (13:00 - 16:00)
  • Email us
    info@halongboat.com
    Direct from our site
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Our office
  • Add: 4th Floor, 139-141 Nghi Tam , Tay Ho, Hanoi, Vietnam
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